Shipping and Delivery

All products at Prazent are made-to-order, meaning we carefully craft each personalized gift just for you after your order is placed, ensuring top-notch quality every time.

We collaborate with a variety of talented manufacturers, which is why delivery times may vary. This also allows us to provide our unique items at competitive prices.

Shipping Carriers: UPS

Orders are processed once payment is confirmed.

SHIPPING & HANDLING

During peak seasons such as Valentine’s Day, Mother’s Day, Father’s Day, Halloween, Christmas, and other special occasions, delivery times may be slightly extended.

PRODUCTS & TIMELINES
Production Time (Business Days) | US Shipping Time (Business Days)

Note: The time frames above apply to orders within the US using standard shipping. 

Once your order is shipped, a tracking link will be sent to your email, so you can follow your package’s journey to your doorstep.

ORDER TRACKING

You’ll receive a confirmation email with tracking details once your order ships. Please allow 5-7 days for the shipping carrier to update your package’s status. If you don't see tracking details immediately, it means the carrier has not yet processed your parcel.

If your package hasn’t arrived by the expected date, feel free to contact us for assistance.

INCORRECT ADDRESS

Please double-check your address at checkout, as we cannot be responsible for orders delivered to incorrect addresses. If you request to forward or redirect your parcel with the carrier after it has left our warehouse, we are not liable for any lost, stolen, or damaged items.

Customer satisfaction is our priority, and we’re here to help with any questions or concerns. Don’t hesitate to reach out to us through our contact form.